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Job completed for Publishing Industry
Completion date: November 30, 2023
Location: Lewisville, TX
Why did the customer contact us?
The customer was upset, believing there had been a mistake with his policy's access settings.
Solutions provided:
The customer was upset, believing there had been a mistake with his policy's access settings.
I calmed him down, secured his account, and reassured him of his exclusive access. He transitioned from angry to pleased and even inquired about additional insurance services.
Jannette, with Quote Texas Insurance
Team members on this project:
Jannette Ornelas
